TCH Technology and Operations

TCH Technology and Operations meets the highest standards for efficiency, reliability, security and service, with nearly 100% uptime on all systems year after year. The overall customer satisfaction results average in excess of 4.5 on a 5 point scale.

Systems Resilience
Since 1853, ensuring the safety and soundness of the payment system has been our highest priority.

• A technical team with deep experience in the development and operation of payment systems develops and maintains high quality software and conservative operating practices
  
  
• Backup sites are fully redundant, with un-interruptible power supply and diesel generators
  
  
• Transactions are instantaneously mirrored over diverse links that interconnect operating centers
  
  
• Customized software constantly monitors systems communications – the need for backup can be detected quickly and accomplished in less than 5 minutes